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Account Manager / Customer Success (Remote, Work from Home)

Posted by: 07 August 2022,07:53 PM Share

Account Manager / Customer Success (Remote, Work from Home)

Posted by: 07 August 2022,07:53 PM

  • Name: shome
  • City:Toronto
  • Province: Ontario
  • Region: Canada
  • Availability:Any

Description

We are a provider of a B2B video platform that supports sales and channel enablement in tech verticals and we're looking for the right person to help us handle the rapid expansion of customer engagements. Among other duties, the role will include > Onboarding: meet (virtually) with new customers to understand their needs and set up user accounts > Work with existing customers to ensure that they’re aware of and are utilizing all available features > Continuously survey customers to understand a), their use cases and b), new features that would support their needs > Provide support as needed ...and miscellaneous additional tasks related to supporting deployments and Background and requirements: > Must have some hi tech industry experience > Experience with live interaction with users or customers > Hyper organized In your response, please supply: 1). Detail on relevant experience 2). Range of desired compensation 3). Near term and long term availability
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

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